Unless you belong to one of these programs, you will be charged a small fee for the Extended Access Guarantee.

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Those students can then sign into the eStore and download their pre-paid software at their convenience.

You will be contacted within two business days and informed whether or not your request meets all eligibility criteria.

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This can be very useful if you ever have to reinstall a piece of software you have ordered.

For details about each option, see: What is the difference between Basic Access Guarantee and Extended Access Guarantee.

If you purchased a six- or twelve-month rental or trial software, your license will still expire in the expected timeframe.

It does not mean that you will be able to download and install the software an unlimited number of times using the same key.

The number of days remaining in your Access Guarantee is displayed next to each item the guarantee applies to.

After purchase, you will gain another 60 days of access to any expired product in your order.

By purchasing the Access Guarantee Retrieval Service (if available), you will be able to restore access to all expired download(s) andor key(s) on an order for an additional 60 days for one flat rate.

Regardless of the number of items in your order, you will only pay one fee to upgrade to Extended Access Guarantee or to retrieve access.

It allows you to re-download software and view product keys for 31 days after you order the software.

Check your Order Receipt if you are unsure what kind of Access Guarantee applies to an order you placed.

You can also apply the Extended Access Guarantee to an order you have already placed, so long as the Basic Access Guarantee included with that order is still valid.

Once applied, the Extended Access Guarantee will provide two years of access to all software and product keys from the order.

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